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March 2017

Insurers Set 3% Penetration Target.

The Uganda Insurers Association (UIA) has officially launched the sector’s 10 year Market Growth and Development Plan which intends to see insurance penetration grow from less than 1% to 3% by 2025.

Mr. Newton Jazire, Chairman of the Market Growth Committee addresses the media. On the right is Ms. Miriam Magala, CEO Uganda Insurers Association

“The Market Growth and Development plan is based on one primary objective- to increase the ordinary Ugandan’s appreciation of insurance. This plan holistically looks at how we can increase the knowledge and understanding of insurance, provide products suited to the market through effective distribution channels and how we can continue building our capacity as the industry in order to meet the ever changing needs of the public,” said Ms. Miriam Magala, CEO, Uganda Insurers Association at the launch of the plan at their offices in Kololo, Kampala. “We also look at how we can ensure a positive business and regulatory environment to ensure that our consumers continue enjoying our services without being adversely affected by changes in policy.”

The Plan therefore streamlines a series of actions and activities under four key intervention areas; increased understanding and appreciation of insurance, lobbying and advocacy, leveraging on technology and capacity building to bring about increased penetration.

“By implementing this plan, we expect to see tangible results in how the market responds to insurance. For example, through our Consumer education and awareness program, we expect that in 10 years, 15% of the population will be actively saving, making long term saving and applying risk mitigation measures through insurance. We also expect that, over the same period 10% of our population will access insurance information, products and services online and that 30% of all our retail products and services will be delivered through technological avenues, “added Mr. Newton Jazire, Chairman of the Market Growth Committee.

The Association will be working with players who include their members, the Insurance Institute of Uganda and the Insurance Regulatory Authority to implement this plan.

“The plan will also be monitored and reviewed periodically to ensure that our objectives and interventions are in sync with the changing needs of the market, “concludes Ms. Magala.


Emirates introduces laptop and tablet handling service for US flights.

Emirates will introduce a new service to enable customers to use their laptops and tablet devices until just before they board their flights to the US.

Emirates customers travelling to the US via Dubai will be able to utilise their laptops and tablet devices on the first part of their journeys, and also during transit in Dubai. They must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold, and returned to the customer at their US destination. There will not be any charge for this service.

Passengers on US-bound flights starting their journeys in Dubai are encouraged to pack their electronic devices into their check-in luggage in the first instance, to avoid delays.

Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai. They should therefore declare their devices before the search, or ensure their electronic devices are packed into their check-in luggage in the first instance.

Sir Tim Clark, President Emirates Airline said: “Our aim is to ensure compliance with the new rules, while minimising disruption to passenger flow and impact on customer experience. Our new complimentary service enables passengers, particularly those flying for business, to have the flexibility to use their devices until the last possible moment.

“Once on board they can still stay connected on their mobile phones. Our historical data shows that on Emirates’ US flights, 90% of passengers using our onboard mobile and Wi-Fi connectivity services do so via their smart phones. Only 6% connect via their laptops, and 4% via their tablets. That is not to say that other passengers are not using their devices offline, but perhaps the silver lining to this is that they can now justifiably give themselves a break from their devices, enjoy our onboard service and catch up on the latest movies, music, and TV box sets that we have on offer.”

Emirates is working to ensure that its operations comply with the latest restrictions on electronic devices in the cabin, for when the rules take effect on 25 March. Emirates will deploy extra staff at the airport to ease and assist passengers, especially in the first days of the new rules being implemented.

From Saturday, 25 March, travellers on non-stop flights to the US from Dubai International airport (DXB) will not be allowed to carry any electronic device larger than a cell phone or smartphone, excluding medical devices, into the aircraft cabin. Travellers must pack these electronic devices in their checked-in baggage.

This new security directive, issued by the US Transportation Security Administration (TSA), applies to all passengers travelling on non-stop flights to the US from Dubai, including those in transit.  It does not apply to passengers travelling on Emirates’ US-bound flights via Milan and Athens, or Emirates flights to/from any other destination.

Emirates customers flying to the US can find out more about how the new TSA rules impact them at

Emirates spreads happiness to its customers and employees for the International Day of Happiness.

Emirates marked International Day of Happiness with small surprises for its customers and employees to spread a little extra joy to their daily lives. Emirates is committed to supporting the UAE leadership’s efforts to acknowledge and celebrate happiness and entrench it as a lifestyle for citizens and residents of the country.

Across its boarding gates at Terminal 3 this morning, Emirates delighted unsuspecting passengers travelling from and transiting in Dubai with Business Class upgrades, a simple gesture to make their journey extra special.

HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Airline & Group said: “Happiness means different things to different people. Many find happiness in constantly challenging themselves to achieve new goals, learning new skills, or nurturing strong relationships in their personal and professional lives. Most times, all it really takes is to simply share a smile. It’s one of the most powerful human gestures. We’re fortunate that our leaders in the UAE fully understand the power of happy people.”

Employees of the Emirates Group were also given a little surprise today, as the company announced that eligible employees would be given one free service-related ticket to any destination on the airline’s route network.  Employees also participated in a 360 degree ‘photo’ and were encouraged to share it on Instagram using the hashtags #happyemirates and #happydnata.

The International Day of Happiness is being observed around the world, and in the UAE, a number of activities are being spearheaded by the government under the National Happiness and Positivity programme, including a number of workplace initiatives that fall under public policy

Coca-Cola Launches Copa 2017 Tournament.

Coca-Cola Uganda has, once again, ignited hope among young footballers across the nation with the launch of the 2017 edition of the world’s largest brand-supported grassroots football tournament, Copa Coca-Cola.

This year, as it has been for the last 27 years, this football tournament will continue to encourage teens to demonstrate that fact that sport goes beyond games and means team spirit, comradeship and respect.

Coca-Cola Uganda Brand Manager, Rodney Nzioka addressing the media during the launch of Copa Coca-Cola 2017 edition as other officials look on.

In partnership with the Ministry of Education and Sports through the National Council of Sports (NCS), this year’s tournament will see football teams play against each other in the regional tournament, from which the winners will participate in the national championships.

Rodney Nzioka, the Coca-Cola Uganda Brand Manager thanked the NCS as well as the Ministry of Education and Sports for their continued support over the years.

“Thanks to these partnerships, the Copa Coca-Cola tournament can reach thousands of young football players through their schools and academies,” he commented, adding that over the years, Copa has instilled values such as team spirit, friendship, constructive competition and mutual respect in notable players such as Farouk Miya, Godfrey Walusimbi, Shaban Muhamad, Khalid Aucho and many others.

“At Coca-Cola Uganda, we pledge to continue nurturing young talent through this tournament,” Nzioka concluded.

The regional tournaments will be held in regions across the country and regional winners will converge in Masaka for the national championship finals.

Last year, the 2016 edition of COPA Coca-Cola Uganda came to an end with a spectacular final game that saw Kibuli S.S beat former champions Kitende S.S 4 -3 in penalty shootouts.

Uganda Cranes humble Eastern Select side in Airtel-Sponsored regional tour.

In preparation for World Cup and AFCON 2019 qualifiers, the Uganda Cranes team defeated the Eastern Uganda select team in the first regional tour of 2017 played at Kamuli Park Municipal Stadium in Kamuli, Eastern Uganda.

The Uganda Cranes team which played against Eastern select side pose for a photo

Since 2015, the Uganda Cranes have been playing regional tournaments against select regional teams as part of efforts by Airtel Uganda, their official sponsor, to offer different regions in the country an opportunity to play against the national team. These tours have also served as training for the Uganda Cranes who are currently in a bid to qualify for the 2018 World cup and 2019 AFCON tournaments.

The balanced Uganda Cranes team with a couple of experienced and youth players edged the Eastern select team 3-0. During the first half, the Cranes showed class with the passing of the ball and had numerous attempts on target which eventually resulted in 3 goals against the Eastern Select side. The first goal was scored by Proline Striker Nelson Senkatuka in the 11th minute, swiftly followed by two goals in the 22nd and 30th minutes from SC Villa’s attacking force of Martin Kiiza and Emma Okwi respectively.  Half time ended 3-0 in favor of the Uganda Cranes and the game ended 3-0.

Uganda Cranes' Nelson Senkatuka celebrates after scoring the first goal against Eastern Select.

Speaking after the match, Airtel Uganda’s Brand Strategy Manager, Noella Byuma congratulated the Uganda Cranes upon their win and thanked the fans for showing support towards the national team. She also spoke about the Company’s efforts to rally Ugandans to support the National team in the upcoming World Cup and AFCON qualifier games.

“As the official sponsor of Uganda cranes, Airtel Uganda is calling upon all Ugandans to support the team and as they endeavor to qualify for World Cup 2018 and AFCON 2019,” Byuma concluded.

Airtel Uganda Unveils 2017 Kabaka Run Kits.

Airtel Uganda handed over the Kabaka Run marathon kits to the Buganda Kingdom at a press conference that was held at the Buganda Kingdom offices in Mengo.

The handover was graced by Buganda Kingdom officials led by the Buganda Kingdom Prime Minister Owek. Charles Peter Mayiga and the Buganda Kingdom Minister of Sports Owek. Sekabembe Henry, alongside Airtel Uganda directors and staff members led by the Airtel Uganda Managing Director Mr. Anwar Soussa.

Airtel Uganda, Managing Director, Anwar Soussa, Katikiro of Buganda, Owek. Charles Peter Mayiga, display the dummy ticket for the Kabaka Birthday Run 2017

For the past four years, Airtel Uganda has been the main sponsor of the Kabaka Run, one of the four major Buganda Kingdom activities that commemorates the Kabaka’s birthday, as part of an ongoing agreement with the kingdom to sponsor four of the kingdom’s main activities.

During the handover, the Airtel Uganda Managing Director Mr. Anwar Soussa urged all Airtel Uganda customers as well as  the general public to show support to those suffering from sickle cells by coming and  registering for the Kabaka Run.

“I would like to pledge our future commitment and support to the Buganda Kingdom, its people and its activities, as we unite to maintain the good glory of this Kingdom,” he added.

Owek. Charles Peter Mayiga, the Buganda Kingdom Prime Minister thanked Airtel Uganda for honoring their commitment to support the Buganda Kingdom activities for the past couple of years. He also thanked the telecommunications company for always coming out strongly to show support to Ugandans regardless of whether or not they use their services.

“Last year, Fistula in Uganda was our cause and you supported it. This year it is sickle cells and you are still here with us. On behalf of the kingdom and its people, allow me to say thank you,” he concluded.

The 2017 Kabaka run will be held on the 9th April 2017 flagged off in Lubiri Mengo by His Majesty the Kabaka; this will have the 5km, 10kms and 21km routes.

Emirates turns the spotlight on women.

Emirates is giving centre stage to its women employees on the upcoming occasion of International Women’s Day. Women make up close to 44% of the airline’s workforce and have been an integral part of the success story of Emirates over the last 31 years.

Emirates currently employs more than 29,000 women from over 150 nationalities. Women employed at Emirates come from diverse backgrounds and work across the entire spectrum of airline operations. Over 18,000 work as cabin crew, while the rest are represented across technical as well as in professional and leadership roles. Close to 2.5% of the total female staff occupy managerial positions in the airline, and women are also increasingly working and advancing in functions that were more traditionally represented by men. Over the past decade, the number of women employees at Emirates has increased in line with the airline’s growth. The proportion of women as part of the airline’s total workforce has also grown by 6% during the same period.

Captain-Nevin-Darwish from Egypt and first officer Alia Al Muhari from UAE fly the iconic Emirates Airbus A380 aircraft from Dubai to Vienna

Abdulaziz Al Ali, Executive Vice President of Human Resources at Emirates said: “Emirates is committed to providing equal opportunities at the workplace for both women and men across all business functions. We are proud of our women colleagues and their immense contribution to the growth and success of the airline.  We hope that they can continue to inspire and be role models for girls and women across the globe interested in pursuing careers in aviation.”

From pilots to aircraft engineers, cargo supervisors to flight dispatchers

Emirates’ female cockpit crew come from 24 nationalities and are aged between 20 and 59 years, including pilot cadets. Captain Nevin Darwish from Egypt and First Officer Alia Al Muhairi from the UAE fly the iconic Emirates Airbus A380 aircraft from Dubai to Vienna. Captain Darwish is the first woman of Arab origin to have captained the Airbus A380.  First Officer Al Muhairi, a UAE national, is currently the youngest Emirati female pilot operating the Emirates A380 aircraft.

In Emirates Engineering, women work as licensed aircraft engineers, mechanics, and technicians for aircraft maintenance and repairs.  Women also work at critical positions in flight operations both on the ramp as operations managers, turnaround coordinators, aircraft loading supervisors and load controllers as well as in the operations centre as flight dispatchers and duty managers.

One Global launches single, secure mobile app for all digital transactions in Middle East and Africa.

One Global has launched a mobile app today as a single, secure platform for all digital financial services across the Middle East and Africa. The Og Money platform, formerly known as PayIt, already has 900,000 customers across the region.

Og Money is the next evolution of digital financial services, going beyond digital payments to provide users with mobile wallet capabilities, banking, merchant and checkout facilities, virtual stores and turnkey dealer solutions.

“Og Money serves the banked, under-banked and unbanked with a full suite of mobile and digital financial services. It allows users to receive remittances, wages, and government subsidies, make purchases at stores, provide funds for vouchers and gift cards or pay utility bills and school fees,” One Global Founder and CEO Mohammed Al-Rashidi said.

“Og Money acts as a seamless platform to connect consumers, banks, telecommunication operators, foreign exchange providers and merchants, all via the convenience of a mobile phone. Broadening access to financial services through digital platforms like Og Money can help boost trade, reduce poverty, empower women and unlock societal-wide economic benefits.”

Almost 470 million people and small businesses in the Middle East and Africa transact exclusively in cash and they have no secure method to save money. This lack of access to credit prevents individuals from engaging in economic activities that could transform their lives, something that is taken for granted in more established economies.

A September 2016 report by the McKinsey Global Institute quantifying the economic and social impact of digital finance in emerging economies found widespread adoption and use could increase the GDP of all emerging economies by six percent or $3.7 trillion by 2025.

Mr Al-Rashidi founded One Global in 2004 and has helped grow Og Money into one of the leading digital payments platforms available in the Middle East. It currently has more than 900,000 regular users, thousands of merchants on the platform and manages millions of dollars of transactions every day through the app.

“Og Money opens up a world of opportunity for people without credit facilities, while also connecting businesses with vast, untapped customers in emerging markets. That’s why we have engineered Og Money to be the most secure, reliable, user friendly and convenient one-stop-shop app for facilitating digital transactions and boosting the cashless economy,” said Mr Al-Rashidi.

One Global is a Microsoft partner and Og Money has received official authorisation and compliance certification from the Central Bank of Bahrain, Kuwait Finance House, Warba Bank in Kuwait, Bank Misr in Egypt, Tadhamon International Islamic Bank in Yemen and many other banks across the region. It’s also PCI/DSS compliant and maintains the highest security level within the financial services industry.

Og Money consumer is available for download from the Apple iTunes App Store and Google Play Android market. More information is available at

Coca-Cola Beverages Africa Uganda signs MOU with KCCA to increase plastic collection whilst keeping the city clean.

Coca-Cola Beverages Africa Uganda has today signed an MOU with KCCA in a bid to ensure Kampala City remains clean whilst creating jobs for many urban poor.

Speaking on behalf of CCBA, Mrs. Norah Odwesso, the Group Director Public Affairs and Communications expressed excitement at signing this partnership with KCCA.


“As a responsible Company, we focus on constantly reducing the impact of our packaging on the environment through the light weighting of our packaging material and supporting recycling efforts,” she said.

“In Uganda, we were the first Company to construct PET collection centres across the entire country when we first launched plastic packaging in 2010. Right now, our recycling plant in Nakawa collects between 7- 10 tonnes of plastic per day, ridding the environment over 300 tonnes of plastic per month,” Odwesso added.


Through these recycling efforts, the company has been able to create employment for over 1500 Ugandans, especially the urban poor. Noteworthy, 80% of these collectors are women who at least earn about $17 per week.

Speaking during the MOU signing event, the KCCA Executive Director Mrs. Jeniffer Musisi pledged to route all collected plastic waste using their trucks to the Coca-Cola Beverages Africa Plastic Recycling plant at Nakawa.

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